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    Returns

    Merchandise may be returned by individuals for full credit (excluding shipping) within 30 days of delivery. Returned items must:

    • Be undamaged.
    • Include the order number and billing address on your receipt.
    • Be carefully packaged to avoid damage in return shipment.


    Damaged Merchandise

    Damaged/defective goods may be returned. Simply notify us within 30 days of receipt of merchandise, indicating the nature of the damage and the number of books or cds.



    Refunds

    Please note that Heart Publications does not permit the return of or offer refunds for the following products (unless defective):

    • Opened Music Cds
    • E-music
    • Printed sheet music
    • MP3s

    For returns on Church/Retail orders contact us at store@heartpublications.com



    Return Address

    Heart Publications
    11250 Crabapple Road
    Roswell, GA 30075